THE COMPANY

Flamenco Tour

Flamenco Tour is a company dedicated to marketing and tourism services in domestic and international markets with a strong orientation to customer satisfaction and committed to constantly improving its performance, always prioritizing responsibility towards the user, the puntuality, safety and reliability based on equipment suitable and optimal service levels, from personal jurisdiction governed by principles and values.

For the fulfillment of these policies we commit ourselves to

Develop and maintain the Quality Management System, ensuring the satisfaction of the requirements of IRAM SECTUR
Managing human resources in the context of a continuous improvement process that allows for greater efficiency in management, developing the necessary skills of the staff and their constant training, ensuring the safety of themselves in their work environment.
The hiring of comfortable and safe transport units using a solid preventive control system for this purpose, constant control documentation and compliance with rules and laws.
Take a practical attitude to prevent the causes that may lead to non-conformities.
Forming strategic alliances with stakeholders of the company.
To have a smooth and risk communication to prevent visitors.
To permanently fulfill the commitments assumed and exceed the expectations of the clients.
To provide the necessary resources to ensure compliance with this policy and the objectives set, communicating it and making it part of the whole organization.

The company is committed to preserving the environment, promoting good environmental practices, seeking to maintain resources, the conservation of the natural heritage, cultural and human travel, sensitizing visitors to the care and protection of the environment and its surroundings.

-In the year 2002 Flamenco Tour Agency, which already had more than 20 years of experience in tourism services and is transformed from a family business to a S.R.L., with this we obtained the necessary impetus and strength to a company clearly growing inbound tourism.

We continue walking path in our region and achieving greater positioning within the sector, performing a commercial career marked by seriousness, honesty and compliance with our obligations to excellence that characterizes us.

We have already completed two decades of this stage and we continue to reinvent ourselves, putting passion, love and effort in our work, imposing an innovative profile, bold and strong in our sector

Lic. Liliana Beatriz Romeo
MANAGING PARTNER
Member of Skal International Club of Puerto Madryn

OUR FLEET

We have a modern and comfortable fleet of transport for the transfer from your accommodation to the destination of the tour or excursion.

MERCEDES SPRINTER 515/514

RENAULT MASTER / DUSTER

CHEVROLET SPIN

HYUNDAI H1 / CITROEN SPACE TOURER

BUSES X23 PAX

BUSES X40 PAX

HOW WE WORK

1
Flamenco Tour we know that our service starts long before passengers arrive in our area, for which, we have clearly defined our processes ...
- With the design of each excursion to contain the essence and magic of each place we visited.
- With the selection of each provider and correspondent to ensure we provide the same quality throughout the chain of services and a level competitive rates.
- With the assembly of both conventional and alternative programs such as adventure tourism, rural tourism, gastronomic tourism, cultural tourism, and other options that try to give you the chance to visit our area in a different way.
2
The first inquiry or reservation request ...
- We provide all the technological means to communicate, emails, skype, twitter, facebook, lindkedlin, Trip advisor, cellular and conventional telephone and the emergency phone 24 hours a day, 365 days of the year.
- Orders and inquiries are attended personalized. While we have some model programs to propose, always we work as what the customer needs, arming and listed according to the type of passenger, their tastes and preferences, and budget, and providing all the expertise we have about our region.
3
Arriving passengers ...
- We assist our passengers from arrival, through support of itineraries, vouchers and brochures delivered to them personally, and especially with the assistance of our staff, highly trained and prepared to advise and help in whatever is necessary.
- We carry out personalized monitoring throughout the itinerary, verifying and checking flight schedules, scheduling excursions depending on weather conditions, being in contact with hotels in each case, coordinating everything.
4
Passion for what we do...
- We know we live and work in a unique area on our planet, of incomparable beauty and great value, so we strive to make our passengers the best memories of both our attractive as our attention with.
- We want all of them to return to their city of origin determined to recommend the destination and to thank your Travel Agent.
5
The Feedback ...
- We have a satisfaction measurement system that allows us to know the views of passengers and travel agents, and thus have to work on improving information and improve ourselves every day, and to base decisions on the expectations of our customers.

our Staff

ABOUT US

Flamenco Tour is a Travel and Tourism dedicated to the marketing and delivery of Travel Services in Argentina, Programs specialist Patagonia. It originated in the year 1970 as a family business, making a commercial career marked by seriousness and honesty which led us to today occupy places of prominence and tourism decision within our region.

We rely on international standards of standardization and quality objectives, therefore under the Argentine Tourism Quality System promoted by the Ministry of Tourism of the Nation and within the Model Approach to Quality Tourism (MACT) we obtained in December 2007 Distinctive Good Practice in Tourism, and we have revalidated in the year 2010, which it is a sign of our commitment to the basic principles of Total Quality.
Continuing quality and betting the same in the year 2013 We obtained the distinction of IRAM 42910 encompassing all levels of the organization involved in the process of intermediation of receptive tourist services and emissive

Our vision, Tourism is Being Receptive company leader in quality and Valdes Peninsula Shire leader in South Patagonia, efficient service delivery, basing their actions on premises of quality and environmental care.
Flamenco Tour Mission is to be a provider of tourist services dedicated to excellence with provision for national and international clients, with a professional team of excellence, trained at the college level inside and outside the Agency, both operators and guides and drivers , identified with the company and satisfied with their work, with modern technology and efficient necessary to ensure the highest levels of sales and capture new markets.
We own financial and capital strength, we have offices in Patagonia, representation in Buenos Aires and correspondents in major cities in the interior of our country, Our fleet of vehicles adapted to the needs of tourism in these times, Operating with modern and comfortable vehicles.

Our principles are based on the ethical and social sense, team work, circular fluid communication, ongoing training, permanent renewal of technological support means, customer focus, the development of human resources and commitment to the community and the environment.